How it works

How Leniqo works

Five simple steps from booking to payout, and the deposit never enters the picture.

Deposits create friction for customers

High deposit requirements cause renters to abandon at checkout.

Processing deposit refunds creates operational work after every rental.

Deposits rarely cover full damage costs, leaving gaps in protection.

1
Step 1
Booking without a deposit
The renter completes the booking without paying a traditional security deposit. As soon as the booking is confirmed, Leniqo activates protection for the rental, covering the rental company against damage, fines, and unpaid obligations.
2
Step 2
Rental takes place normally
The rental company operates exactly the same as today. The only difference is that the deposit requirement is removed, resulting in a smoother experience for both the company and the renter.
3
Step 3
Damage is reported
If damage occurs, the rental company submits the case through the Leniqo dashboard with supporting documentation. The case is reviewed and processed by the Leniqo team.
Upload photosAdd documentationSubmit claim
4
Step 4
Guaranteed payout
After claim approval, the deposit amount is paid out directly to the rental company, no waiting, no chasing renters.
Payout: claim #2210
€ 2,150
Guaranteed
5
Step 5
Recovery beyond the deposit
The remaining damage amount is pursued through Leniqo's international recovery network, reaching renters in their country of residence through local and legal partners.

The Leniqo dashboard carries the whole flow, from case submission to final recovery.

Join a growing network of rental companies using Leniqo to protect their fleet.